|Recommended: YesGood — good
Hi Shuwan, Thank you very much for your positive review. If there is anything you need, we are here for you. Thank you for choosing Alister DECO for your new home. Warm regards, Diana Ronzio Clarke-Community Manager
|Recommended: YesQqq — Qqq
Hi Mark, We are happy you chose Alister DECO for your new home. We look forward to seeing you around the community. Please let us know if there is anything we can do for you as you are getting familiar with your new community. Warm Regards, Diana Ronzio Clarke-Community Manager
|Recommended: YesOverall rating — So far so good I’m super impressed on how clean the staff keeps it being the amount of people the building holds.I’m very happy I made the decision to move here I would definitely recommend alister deco to any friend actually I have to all my friends 😆
Hi Jarrett, Thank you very much for the five-star review. I am very happy you are already enjoying your new home here at Alister Deco and telling your friends about us! Just let us know if you ever need anything we are here for you. Warm regards, Diana Ronzio Clarke-Community Manager
|Recommended: YesCustomer service is great — The office staff and maintenance are great They’re willing to help residents with what ever they need I’ve recommended Deco to a few friends looking for apartments.
Hi Christina, Thank you so much for your five star review. I am very happy your experience with the staff at Alister Deco has been great and we appreciate you recommending the community to your friends. We look forward to seeing you around the community! Warm Regards, Diana Ronzio Clarke- Community Manager
|Recommended: YesWonderful place to live — The staff has been so helpful and accommodating and my fellow tenants have all been so friendly It’s a beautiful modern place and I’m so happy to have moved here
Hi Diana, I am so happy knowing there are many other choices, you chose to live at Alister Deco! It is great to hear your experience in your new community has helped you begin to feel at home. It has been a pleasure helping you and I look forward to seeing you around the community. Warm Regards, Diana-Community Manager
|Recommended: NoManagement is non existent — They leave early, cant handle issues. Seriously this place is a money pit that has issues health inspectors would froth at the mouth over considering we’ve been in a pandemic.
Hi Alex, I wanted to let you know I am just seeing this review today. I know we have already spoken since you posted this review, but I want to reiterate my sincere concern for your experience. I have been working on addressing all your concerns and do hope to improve how you feel about the community. Please keep the lines of communication open. Warm Regards, Diana Ronzio Clarke- Community Manager
|Recommended: YesI would definitely recommend Alister Deco to anyone looking — I am so very pleased with the office staff. The maintenance dept I feel could do a better job than blaming the resident. I feel there has been quite a few service calls that could have been handled differently. Overall I am a very pleased resident. I also feel Chris is AMAZING and extremely happy he is still here during the turnover from Deco to Alister. He is what every management company needs. I have no complaints.
I am so happy to hear you are overall very happy at Alister Deco! If you have any concerns you wish to talk to me about I would welcome you to stop by or contact me directly at Dclarke@millcreekplaces.com Thank you very much for taking the time to write a review.
|Recommended: YesThe best — Also shout out to our man Chris who is always super helpful.
Dear Rebecca, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you. Team Alister Deco
|Recommended: NoNot as advertised — We’re very let down by our experience here at Deco. Originally when we viewed these apartments everything seemed great and management seemed to hold tenants accountable. Since moving in 2 months ago I’ve been kept up to verbal arguments in the hallways, loud base and slamming doors at least 3 4 times a week. When I brought this up to management they already had known about the tenant being an issue when I inquired. I was told she’d be removed and issues have only gotten worst without removal. In addition to that I have an ongoing log of how much trash and dog poop is in the halls. This is a weekly occurrence and accountability is not a thing. In fact it’s been so bad sometimes I don’t even let me own dog walk down the halls. But hey, as said when we viewed, “tenants tend to want to pay more for amenities and luxury”. Absolute ripoff.... just for clarity, trash is in the hallways more often than not and I have pictures logged it all. Get it together deco... hopefully this review can change by the time I leave here but as of now it’s been the worst experience of my life.
Good Morning Alexander, I am truly sorry for the disappointment you are feeling from your experiences in your first two months . As a long-term associate of Mill Creek Residential, I want you to know customer service is a priority for us and we strive to give you a great experience and be happy in your home. I would love for you to give me the opportunity to sit and talk with you so we can figure out an action plan to help improve your experience at Alister Deco. Please contact me in the office at 617-804-7845 or by email at Dclarke@millcreekplaces.com. I look forward to meeting you, Diana Ronzio Clarke-Assistant Community Manager
|Recommended: YesVery impressed — I am very happy with my home here at Allister-Deco.
Dear Cheryl, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you. Your Team Alister Deco
|Recommended: YesDeco — This is a very nice apartment complex to live in.
Eric, Thank you for taking the time to leave us such a wonderful review. Here at Alister, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Alister Deco Team
|Recommended: YesChris was awesome throughout the whole process — Chris was awesome throughout the whole process
Celia, Thank you for your wonderful comments. I will share these with our team. We are so happy to have Chris here at Alister Deco. We are glad we were able to assist you. We look forward to your continued residency. Sincerely, Alister Deco Team
|Recommended: YesReview - 6 months — Overall, this place is an upgrade from where I have lived in the past.
Richard, Thank you for taking the time to leave us such a wonderful review. Here at Alister Deco, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Alister Deco Team
|Recommended: YesA Great Place to Live — My spouse and I moved in in October 2020. We love it here The leasing staff are friendly and helpful. We love the neighborhood and we are close to shopping centers, stores, Quincy Center, interstate, and across street from T.
James, Thank you for taking the time to share your positive experience at Alister Deco. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Alister Deco Team